The Sales Account Specialist is responsible for customer engagement, growing sales volume, new customer connections and gross margin contribution by selling Crop Nutrient products to target customer segments designated to them while also partnering with one Crop Nutrients sales rep to support their accounts. Communicates and sells programs to existing and new Crop Nutrients customers, facilitates product ordering and forecasting, and manages execution of other sales activation activities. Sales emphasis will be maintaining the existing customer base and prospecting potential customers with a maximum 10% face-to-face interaction. Day to day focus will be to support the needs of a segment of customers across multiple geographies by engaging them in Crop Nutrients products and offerings.

Job Responsibilities:

Sales (50%):

• Demonstrate expertise and industry knowledge to sell full line of products
• Increase profitability, sales volume, and market share of products to assigned accounts and targeted prospects via technology-based selling
• Initiate connection to prospective WFU Crop Nutrient accounts
• Proactively communicate and execute WFU Crop Nutrient policy and procedures, fill programs, initiatives, and offers with customers
• Negotiate and determine when to incorporate various sales and/or contract terms – discounts, allowances, rebates, and payment scheduling to adjust product pricing
• Acquire and interpret complex crop nutrient market intel and share with customers
• Regularly review account assignments and remain connected to Crop Nutrients team priorities by weekly score carding, participating in meetings, and staying coordinated to avoid conflicts between aligned and non-aligned accounts

Account Management & Strategy (25%):

• Research account needs and opportunities for growth to assemble curated products and program offers based on customer needs, market competition, and account history
• Evaluate and prioritize account assignments and sales opportunities to focus day-to-day customer interactions and communications towards those with greatest growth potential
• Present and promote seasonal marketing programs, initiatives, and offers for both aligned and non-aligned accounts

Customer Support and Logistics (25%):

• Manage complex and varied customer needs
• Manage and provide solutions to escalated and complex customer disputes
• Creation of release numbers for sales contracts from Winfield United inventories
• Maintain accurate customer records and facilitate new customer account setup
• Customer inquiries for invoice copies, explanation of BOLs, statements, etc.
• Ensure timely sales and purchase contract fulfillment, extension and closure
• Responsible for maintaining a positive working relationship with customers and providing support for after-the-sale administration and execution of sales contracts

Required Qualifications:

• Bachelor’s degree in Agriculture or Business-related field plus 2-4 years of industry or direct sales experience
• Ability to see the “big picture” of the organization and understands the key drivers of the business relate to each other, work together to produce profitable growth, and relate to the job
• Proactive communicator with exceptional written, verbal, and formal presentation skills
• Trustworthy with a strong level of personal commitment
• Ability to make sound decisions and complete tasks in a fast-paced work environment
• Ability to work independently and manage productivity
• Experience demonstrating agility and leading/adapting quickly to change
• Technical agriculture product / crop expertise and ability to develop and educate others on products, services, and programs
• Solid experience using Microsoft products (Outlook, Word, Excel, PowerPoint); virtual collaboration tools (Teams, Zoom); and CRM software (Salesforce)
• Travel up 10% required

Compensation:

• Base salary is dependent upon experience/tenure and generally ranges between: $70,800 - $106,200
• Target bonus: Twenty Thousand
• In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

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